FAQ

Question: WHAT TIME ARE WE OPEN.?

Answer: WE ARE OPEN EVERYDAY 10 AM – 10 PM.

Question: WHEN IS THE LAST CALL ?

Answer: WE ACCEPT ALL ORDERS UP UNTILL 10 PM, WE DELIVER EVERYTHING WE ACCEPT.

Question: WHAT AREAS DO WE DELIVER TO?

Answer: WE DELIVER SAME DAY IN SURREY AND CALGARY. WE ALSO OFFER EXPRESS MAIL ORDER , FOR ALL ACROSS CANADA.
PS. THERE IS CERTAIN MINIMUMS IN PLACE FOR SURROUNDING CITIES PLEASE INQUIRE VIA LIVE CHAT.

Question: WHAT IS THE ETA USUALLY?

Answer: WOULD BE WITHIN 30 MINS – 2 HOURS. WHEN THE DRIVER STARTS THE TASK YOU WILL RECEIVE A NOTIFICATION WITH THEIR EXACT ETA AND A LINK TO TRACK THEIR PROGRESS.

Question: HOW CAN I PAY

Answer: YOU CAN PAY VIA CASH, DEBIT/CREDIT AND E-TRANSFERS UPON CHECKOUT.

Question: DO WE OFFER REFUND OR EXCHANGES?

Answer: WE OFFER STORE CREDITS AS REFUNDS IF YOU WOULD LIKE TO CANCEL A PRE PAID ORDER, WE ARE CURRENTLY NOT OFFERING EXCHANGES AND REFUNDS ON PRODUCTS AFTER THEY’VE BEEN DELIVERED DUE TO COVID.

Question: HOW DO I COMMUNICATE.

Answer: THE EASIEST AND FASTEST WAY WOULD BE THROUGH OUR LIVE CHAT AVAILABLE ON THE WEBSITE.

QUESTION: WHAT IS THE 10% FEES.?

ANSWER: ELECTRONIC PAYMENTS ARE SUBJECT TO 10% PROCESSING FEE, YOU CAN ALTERNATIVELY PAY VIA CASH TO AVOID THE FEES